Front Counter™
Fast daily actions staff actually use.
- New sale
- Drop off
- Pickup
- Account sale
- Customer enquiry
- Price check
- Suspended tickets
- Change staff
- Load tickets
DCMEasy Made Simple™
POS Intelligence™ powered by Industry Core Intelligence™.
DCME POS Intelligence™
DCMEasy Made Simple™
DCMEasy is the dry cleaning, laundry, alterations, shoe cleaning and pickup-delivery operating system built from real counter experience. It is not just a sales screen. It is the control point for tickets, barcodes, payments, staff, customers, accounts, delivery, Red Box 24/7 and business intelligence.
A POS system should not trap the business. It should run the counter, protect the data, expose the numbers and make the operator stronger.
DCMEasy is built for operators who want control, not hidden markups or locked relationships.
Multiple terminals included per store plan.
Customer database belongs to the business.
SMS account belongs to the provider.
Software-only exit is 30 days.
The KISS POS Rule™
Every dry cleaner needs the same simple operating flow: sell, tag, produce, notify, pickup, report.
Production™
Ticket movement from counter to ready rack.
- Ticket status
- Production scanner
- Barcode tags
- Ready SMS
- Iron-on labels
- Photos
- Remote prints
- Ticket search
- Delivery runs
Business Control™
Owner checks that protect cash and margins.
- Close cash register
- Cash drawer
- Banking
- Petty cash
- Voids and refunds
- Manual drawer
- Zeroed tickets
- Prices adjusted
- End of day
Customer Power™
Modern service tools without giving control to the POS company.
- Customer portal
- Online payments
- Delivery requests
- EOFY history
- Pickup reminders
- Price checking
- Email lists
- SMS lists
- Customer database ownership
Why Businesses Switch To DCME™
Operators are tired of software companies clipping tickets, SMS, gateways, data and hardware at every turn.
Transparent subscription model
Single terminal: $25 + GST per week. Multi in-store: $30 + GST per week. The message is simple: subscribe to the software, keep control of the business relationship, and avoid unnecessary software-provider markups.
Not venture-capital POS thinking
DCME focuses on the garment-care business first: tickets, garments, customer service, production, accounts, delivery, kiosks, RFID, reporting, marketing and owner control.
Complete POS Feature Structure™
DCMEasy is more than the front screen shown at the counter.
Sales
Drop-off, pickup, suspended tickets, customer enquiry, price check and account sales.
Tasks
Cash drawer, edit ticket, ticket status, load tickets, photos, close register, banking and delivery runs.
Alerts
Urgent tickets, due tickets, undelivered items, delivery payments, refunds, cancelled tickets and collect requests.
Declarations
Beading, sequins, own risk, leather, suede, stains, curtains, furnishing, repairs, labels and delicate garments.
Reports
Customers, tickets raised, front counter, accounts, financials, Red Box, lost customers, SMS lists and top customers.
Dashboard
Daily jobs, ready pickup, revenue review, outstanding values and live ticket examples.
Workflow Intelligence™
Correct flow protects speed, ticket accuracy and customer trust.
Counter to production
Customer → Items → Ticket → Barcode → Production scan → Ready SMS → Pickup/payment → Reports. This is the simple workflow DCMEasy must keep visible so staff do not guess.
- Ticket and item control
- Barcode labels and tag management
- Ready notification process
- Pickup and payment release
Accounts and agencies
Commercial accounts, agencies, hotels, routes and delivery customers need their own workflow because the person dropping off may not be the person paying. DCMEasy keeps account sales separate from normal retail counter work.
- Account sale processing
- Invoice and statement support
- Delivery route connection
- Customer type reporting
Red Box 24/7™ + RFID + Automation
The POS becomes more powerful when it connects the counter to after-hours service and factory automation.
Red Box 24/7™
Drop-off, pickups, alerts and after-hours offers connect back to the operating system so the store is not limited to counter opening hours.
RFID & Assembly Intelligence™
RFID, barcode and production scanning can support faster garment movement, ready status and assembly control, including steam tunnel and factory workflow where required.
Marketing Intelligence™
The POS database should create customer opportunities, not just store names and phone numbers.
Doona campaigns
Find last-year doona customers who have not returned this year and send a targeted bedding offer.
Suits without shirts
Find suit customers who never bring business shirts and promote a shirt service.
Lapsed customers
Find customers with no activity for 90, 180 or 365 days and bring them back with a reason.
Wedding and formalwear
Use declarations and item history to trigger specialist service reminders.
VIP customers
Top 100 customers deserve different service, communication and retention actions.
Low-cost SMS
Use customer-owned SMS provider accounts, from 5¢ per message where configured.
Subscription Model™
Clear pricing, clear ownership and clear exit rules.
Software subscription
Single terminal $25 + GST per week. Multi in-store $30 + GST per week. Software-only service can be exited with 30 days notice.
Hardware and Red Box terms
Hardware, rental equipment, special devices and Red Box 24/7 have separate agreed terms. The software exit rule does not remove an agreed hardware or kiosk term.
Payment gateway ownership
The provider uses their own payment gateway relationship instead of handing control and margin to the POS supplier.
SMS ownership
The provider owns the SMS account so message delivery, pricing and control are not hidden inside the software company’s margin.
Related Intelligence™
POS connects into the wider DCME ecosystem.
Interactive Intelligence™
Tools that will later connect to provider data and production status.
Coming Soon
Store Revenue Snapshot™
Daily sales, pickup value, overdue work and counter activity.
Coming Soon
Ticket Health Monitor™
Find stuck tickets, urgent work and bottlenecks before customers complain.
Coming Soon
Customer Marketing Finder™
Identify doona, suit, business shirt, wedding dress and lapsed-customer campaigns.
Coming Soon
Pickup SMS Builder™
Create low-cost SMS notices using the provider-owned messaging account.
Coming Soon
Account Customer Risk Score™
Detect slow-paying account customers and invoice exposure.
Coming Soon
Red Box Activity Monitor™
Show after-hours orders, pickups, alerts and kiosk activity.
SOP Intelligence™
POS training turns into consistent staff actions.
FREE
Front Counter Sale SOP™
Correct customer, item, ticket, barcode, payment and receipt process.
FREEPickup & Payment SOP™
How to release garments, take payment and close customer interactions.
LOW COSTEnd Of Day POS SOP™
Close register, reconcile cash, check EFTPOS, review voids and banking.
LOW COSTAccount Customer SOP™
Process account work without losing pricing, authorisation or collection control.
LOW COSTRed Box Operations SOP™
Handle 24/7 drop-off, pickup, alerts and after-hours workflow.
Industry University™
DCMEasy training becomes owner, manager and staff capability.
POS Operations For Garment Care™
Plain-English training for front counter, production, delivery, account customers, declarations, ticket control, reports and customer communication.
Why train this?
Most POS problems are not software problems. They are workflow, staff, ticket, communication and owner-control problems. Training keeps the system consistent.
Book a DCMEasy demonstration.
See how the front counter, accounts, pickup, delivery, reports, Red Box, SMS, customer portal, marketing intelligence and business control structure fit together inside one garment-care operating system.
Front CounterAccountsDeliveryReportsRed Box 24/7Marketing
Trusted Source Notes
DCME explains POS, data, pricing and operational control in owner language.
Important: Prices, SMS costs, hardware terms, Red Box terms, payment gateway arrangements and module availability should always be confirmed in the provider agreement before activation. This page is a business explanation page, not a contract.